Privacy policy.

Privacy Policy

Effective Date: 11 March 2025

At Soirée by Lili ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.soireebylili.com.au, contact us, or engage with our services.

1. Information We Collect

We may collect and process the following types of personal information:

  • Personal Details: Name, email address, phone number, and postal address when you contact us, make a booking, or subscribe to our newsletter.

  • Payment Information: Billing details when making purchases. Payment transactions are securely processed through third-party providers, and we do not store payment details.

  • Event Details: Preferences, themes, and specific requests provided for event planning purposes.

  • Technical Data: IP address, browser type, and usage data collected via cookies when you visit our website.

2. How We Use Your Information

We use the collected information to:

  • Provide and personalise our event styling services.

  • Process bookings, invoices, and payments.

  • Communicate with you regarding inquiries, bookings, and updates.

  • Improve our website and user experience through analytics.

  • Send marketing communications (only if you opt-in).

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers: Third-party vendors that assist with payments, website hosting, and marketing.

  • Legal Obligations: Authorities if required by law or to protect our rights.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no online transmission is entirely secure, and we encourage safe browsing practices.

5. Cookies & Tracking Technologies

Our website may use cookies to enhance your experience. You can modify your browser settings to decline cookies, but this may affect website functionality.

6. Your Rights

You have the right to:

  • Request access to your personal data.

  • Request corrections to inaccurate information.

  • Opt out of marketing communications.

  • Request deletion of your personal data, subject to legal obligations.

To exercise these rights, please contact us at hello@soireebylili.com.au.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies, so we encourage you to review their terms.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: hello@soireebylili.com.au
Location: Gold Coast, QLD